I had placed order for “Panasonic UC24RKY3 2 Ton 3 Star Split AC” on 6th April 2016, and “V-Guard VG 500 Voltage Stabilizer” on 5th april. I am writing this review on 19th April. According to the website, the product ships after 3-4 days. They said shipment date is 11th April and delivery date is 15th April. Till now the product has not been shipped.
I called customer care 4-5 times asking for the status. They always say there is some problem and ask for apologies. When I request to talk to the senior executive, they always said they will arrange a call back. And I never got call back. Later somehow I managed to talk to senior person. He asks for almost a week to update on the shipment details (LOL). After almost a week, he still does not get back to me. I am pissed. I called them and asked them. They say they need 3-4 working days to ship the product again. I said I will give 5 days to ship and asked for 100% guarantee. They say they can not guarantee even for 5 days. Even today the product is available online and it says 3-4 days for shipping. I have attached the screen shot.
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