E-Bay: Not following their own policies

Hi, I am Nilesh Jha , My complaint is against E-bay against the order confirmation Paisa Pay ID 36350894050. There is a policy in E-bay that if they wont be able to deliver the product within 5 days of payment they will get back the money. I am keep reminding you for the same and you guys are not responding. Let me know when can I get my money back else I will take some legal step against e-bay.

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