We ordered O General 1.5 Ton ASGA18FTTA Split Air Conditioner(White) link ebay.in/itm/O-General-1-5-Ton-ASGA18FTTA-Split-Air-Conditioner-White-/2624014817
56?hash=i. but the seller supllied an inferior product i.e O General AC 2Star AOGA18FMTAH S/N T024774/ S/N T024878 against my above referred order .
When I protested that they had sent me cheaper product and cheated me, Seller Shoptrend India said in a response that Buyer d`nt know about the product detail and there is no issue. Me and my whole family along with small kids suffering since last one month in 40+ degree celcious temp and neither Ebay nor the Seller even bother to see my suffering.
Seeing this I had written a mail to Ebay CEO/MD, O GENERAL – CEO/MD as well as to shop trend india on 25th asking for my money back alongwith compensation of my suffering and its almost 2 days no one bothering to respond me even and I had already paid 48, 999/-through netbanking on 22`nd March 2016 as below:
Kind Attn: Managing Director, Ebay India, CEO – Ebay,
CEO – Etagenral Pvt.Ltd, Head Sales – Etageneral
Sub: -Fradulent Offering and Lower Grade Product Supply
Ref.: Order of O General AC – 1.5 Ton 5 Star ASGA18FTTA split AC(White), PaisaPay ID 42191059092 Order dated 22`nd March 2016
Dear Sirs,
I am really disappointed to associate myself with Ebay and suffering a lot since I placed the above order on 22`nd March, 2016 which not only supplied delayed long on 12`th April that also inferior and lower grade product against my order.
You had supplied me O General AC 2Star AOGA18FMTAH S/N T024774/ S/N T024878 against my above referred order, after that immediately I filed ebay claim and getting very unsatisfactory/ unprofessional response which not only made me to suffer in this hot weather to live without AC also mental tension as I had made full payment through net banking.
Now I am very very hurt and going to take the case very seriously by filing case in Consumer court against Ebay and also will post reviews as well as compaint in all over internet media against the fradulent supply being done by Ebay and cheating the innocent people like us. I need not only my full money back but also compensation for the trouble I faced since last one month if it wont get settled immediately in 2-3 days time.
Pinki Kumari
Now I m going to file FIR in Police as well as Case in Consumer court for such loot being jointly done by this esteemed online portal alongwith dubious seller.
I am writting this feedback simply to make other buyers aware of such loots taking place on this portal and take care for their hard earned money also harassment of being cheated.
I am not going to leave these people till they wont pay me double the money I paid against the above purchase.
Beaware.
They are not even allowing us to post this feedback on their site.
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