False commitment by Infibeam.com: Late delivery of product

I have bought Sony Xperia ZR on May 6th,2014 and product was shipped by May 8th and I have received the confirmation mail or message and till now I have not received my phone. Whenever I call customer care they start responding that your product is shipped within next 24 hrs. They have deducted the payment and I am very disappointment. Please advise what should I do next .My product order no is 13024911. Pankaj Rawat +91-9873725534

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