Eureka Forbes — Nova water purifier is not working

My AMC date 7th March 2016

There onwards No servicing
Total 4 complaints dated

1)30.07.2016 ( C no 88469140)
2) 15.08.2016 ( C no 88710929)
3) 28.08.2016 ( Got message from VMEueka stating ” will visit within 2 hrs. But neither not visited nor informed)
4) 11.09.2016 – Nishan ( C no 89147917 )

Even after frequent complaints if Eureka is NOT capable of attending the complaints then They have NO rights to claim ” We will visit within 2 days. Please return my AMC amount. So I can find some other option

Regards
Ramakant Chavan

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